
Harvard Business School professor John Quelch once said “The purpose of marketing… should be geared to changing and reinforcing customer actions rather than customer attitude.” I recently revisited this quote and feel it still holds true. But in the age of social media, it is likely to come under siege.
| Submitted By: | phdunay 8 months ago. |
| Category: | Integrated Content Marketing |
| Tags: | Advertising, behavioral targeting, Branding, Buzz Marketing, Conversational Marketing |
| Viewed: | 151 times |
| Emailed: | 0 times |