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Market to Change Customer Behavior, not Attitudes

phdunay
buzzmarketingfortech.blogspot.com

Harvard Business School professor John Quelch once said “The purpose of marketing… should be geared to changing and reinforcing customer actions rather than customer attitude.” I recently revisited this quote and feel it still holds true. But in the age of social media, it is likely to come under siege.

Submitted By: phdunay 8 months ago.
Category: Integrated Content Marketing
Tags: Advertising, behavioral targeting, Branding, Buzz Marketing, Conversational Marketing
Viewed: 151 times
Emailed: 0 times


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