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Anna from IKEA is intellectually challenged (but she has a sense of humor)

Editor
webinknow.com

Other than the fact that Meerman Scott refers to his better half as 'the wife' this is one of the true to life funnier posts I have read in awhile. He refers to an experience he had online with Ikea and their automated online assistant 'Anna'. Check out the questions he asks her, and to his surprise, the programmed responses.

Submitted By: Editor 3 months ago.
Category: Consumer Case Studies
Tags: customer service, Ikea, David Meerman Scott, blog, post,
Viewed: 269 times
Emailed: 0 times


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