Online Content Strategies Every Marketer Needs - A Forrester Report
Seven Content Strategies to Build Trust with Today's Savvy Consumers - A Complimentary eBook
Telling Your Story and Southwest Airlines
Junta42 Releases New Top Blogs List - TopRank Blog Sneaks By Copyblogger
Custom Publishing Council Celebrates 2008 Pearl Award Winners

Other than the fact that Meerman Scott refers to his better half as 'the wife' this is one of the true to life funnier posts I have read in awhile. He refers to an experience he had online with Ikea and their automated online assistant 'Anna'. Check out the questions he asks her, and to his surprise, the programmed responses.
| Submitted By: | Editor 3 months ago. |
| Category: | Consumer Case Studies |
| Tags: | customer service, Ikea, David Meerman Scott, blog, post, |
| Viewed: | 269 times |
| Emailed: | 0 times |